Missing Results with Faceted Search

Sep 7, 2010 at 12:52 PM

Hi,

has anyone experienced an issue with faceted search when certain search results, in this case documents, are not returning when they are definitely in the system.

An example:

the following documents are stored in a content library:

aa_bbbb_01.xx
aa_bbbb_02.xx
aa_bbbb_03.xx
aa_bbbb_05.xx
aa_bbbb_06.xx
aa_bbbb_07.xx

When searching with faceted search based on aa_bbbb

the following returns:

aa_bbbb_01.xx
aa_bbbb_02.xx
aa_bbbb_03.xx
???missing???
aa_bbbb_06.xx
aa_bbbb_07.xx

but typing the full path into search:

aa_bbbb_05.xx returns the file!

thoughts, ideas?

thanks!

 

 

 

 

Sep 8, 2010 at 6:04 AM

I am having the same issue - hope someone can help.