Faceted Search web parts causes application pool to crash

Apr 15, 2011 at 3:17 PM

Hi all,

We have been using MOSS Faceted Search in our production environment for months with no problems. However, after several application pool crashes last week, Microsoft support has been involved and identified that the crash is caused while rendering the Microsoft.SharePoint.Portal.ExtendedSearch.WebControls.SearchFacets control used by the Microsoft.SharePoint.Portal.ExtendedSearch.Common.WPManager.

The root cause seems to be the CreateChildControls() method. It also seems that the exception is handled but Microsoft suspects that the crashing of the process is caused rather by the mechanism that is supposed to handle the exception than by the exception itself

Closing the Faceted Search web parts solves the problem, however, as this provides an important feature in our SharePoint solution we hope that there is someone in the community that might give us some pointers on how to solve this issue or proceed.

Any input/suggestions about the underlying root cause is appreciated.

Thanks,

Otto